Privacy Policy | Texora Sourcing

Privacy Policy

Texora Sourcing (“we”, “our”, or “us”) operates the website https://texorasourcing.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information when you interact with our website or services:

  • Name
  • Email address
  • Phone number
  • Company name
  • Project requirements or inquiry details
  • Communication details shared through forms, email, or WhatsApp
  • Files such as tech packs, artwork files, logos, reference images, PDFs, and specifications

This information may be collected through contact forms, direct communication, WhatsApp conversations, or inquiry submissions.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Responding to inquiries and providing quotations
  • Understanding project requirements and production needs
  • Communicating via email, WhatsApp, or phone
  • Coordinating sourcing, sampling, and production services
  • Improving website performance and user experience
  • Internal operational and business purposes

We do not sell, rent, or trade your personal information.

3. Communication

By submitting your information, you agree to be contacted by Texora Sourcing through:

  • Email
  • WhatsApp
  • Phone calls (if required)

These communications are strictly related to your inquiry, sourcing requirements, quotations, or our services.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website performance.

We may use tools such as:

  • Google Analytics
  • Microsoft Clarity

These tools help us understand visitor behavior, website performance, and user interaction patterns.

You may disable cookies through your browser settings if preferred.

5. Information Sharing

We do not sell or share your personal data with unauthorized third parties.

Your information may only be shared when necessary for:

  • Production coordination
  • Logistics or shipping support
  • Legal compliance obligations
  • Operational services related to your inquiry or order

All shared information is handled confidentially and only when operationally required.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights (GDPR)

If you are located within the European Economic Area (EEA), you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise these rights, contact us at: contact@texorasourcing.com

8. Your Rights (CCPA)

If you are a resident of California, you may have the right to:

  • Request disclosure of collected personal data
  • Request deletion of personal information
  • Request that your information is not sold

Texora Sourcing does not sell personal data.

To make a request, email: contact@texorasourcing.com

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal and operational requirements.

10. File Uploads & Confidential Documents

Clients may share files such as tech packs, artwork files, logos, reference images, specifications, PDFs, and related production documents through forms, email, WhatsApp, or direct communication.

Texora Sourcing treats all client-shared files and documents as confidential and uses them strictly for sourcing, sampling, production, and communication purposes.

Non-Disclosure Agreements (NDA) may be signed upon request.

11. International Data Transfers

As Texora Sourcing works with international clients, your information may be processed or accessed across different countries through secure communication and business tools.

By using our website or submitting your information, you consent to such international data processing where applicable.

12. Third-Party Tools & Services

We may use trusted third-party platforms and business tools to operate our services efficiently, including:

  • Fluent Forms
  • WhatsApp
  • Google Analytics
  • Microsoft Clarity

These platforms may process limited information necessary for communication, analytics, or inquiry management.

13. Payment Information

Texora Sourcing does not process payments directly through the website.

Payments are handled separately through secure methods such as PayPal, Wise, or direct bank transfers based on mutual agreement.

We do not store credit card or online payment credentials on our website.

14. AI-Generated Images Disclaimer

Some images, mockups, concepts, or visuals displayed on this website may be AI-generated or digitally created for presentation and inspiration purposes.

Actual production output, garment appearance, fabric texture, colors, trims, and finishing may vary from displayed visuals depending on manufacturing processes and material availability.

15. Your Right to Delete Data

Users may request deletion of their personal information or submitted inquiry data at any time by contacting:

contact@texorasourcing.com

16. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website or services implies acceptance of the updated policy.

17. Contact Us

Texora Sourcing

47-51, KG Layout 2nd Street

NRK Puram, Tiruppur - 641607

Tamil Nadu, India

Phone: +91 63747 01102

Email: contact@texorasourcing.com

Website: https://texorasourcing.com